The Susanna Hotel Luxor offers a memorable choice for guests with its highly desirable location, providing spectacular views of the Luxor Temple and the Nile River. Its signature feature is undoubtedly its prime position, which is ideal for sightseers and budget travelers seeking convenient access to major attractions.
Luxor Temple
Prime Location and Accessibility
The hotel boasts a superb location facing the iconic Luxor Temple and the majestic Nile River. The hotel's location is ideal, within walking distance of the Luxor Temple, the Nile, shops, and restaurants. The hotel is conveniently located near the bus and train stations, making travel easy for guests. Guests find it to be within walking distance of the Nile River, the bustling souk (market), the train station, and the bus station, making it highly convenient for exploring the city.
Reach Luxor International Airport in 20 minutes by car or Luxor's railway station with a 10-minute walk. The hotel is situated directly across from the Luxor Temple, offering unparalleled views and immediate access to this iconic site.
While the location provides excellent proximity to attractions, guests frequently mention the presence of persistent taxi drivers and carriage drivers directly outside the hotel, which can be noisy and lead to constant solicitations. Despite this, the convenience of being in the heart of the city is a major draw.
Read also: Philadelphia African Food
Address: 52 Mabed El Karnak Street, 83911, Luxor, Egypt.
Rooms and Accommodation
The Susanna Hotel offers various room types to suit different needs:
- Single Room, River View: 1 Twin Bed, Sleeps 1, 215 sq ft
- Standard Room: 1 King Bed, 1-2 Twin Beds, Sleeps 3, 215 sq ft
- Standard Triple Room, City View: 3 Twin Beds, Sleeps 3, 269 sq ft
- Single Room, City View: 1 Twin Bed, Sleeps 1, 215 sq ft
Amenities and Facilities
The hotel features a rooftop pool that, while often described as small or basic, offers truly amazing views of the Luxor Temple and the Nile, providing a refreshing escape. The rooftop swimming pool is a popular spot, offering great views and a relaxing atmosphere for guests. Unwind with a refreshing dip in the outdoor pool or soak up the sun on the terrace, offering relaxation and recreation.
Guests generally find the air conditioning in rooms to be effective, though some units are older or can be noisy. An elevator is available for convenience, though some guests note it can be old. Rooms are typically equipped with a refrigerator, which is appreciated, but guests should note the absence of kettles or tea/coffee making facilities.
Here's a summary of the amenities available at Susanna Hotel Luxor:
Read also: Hotel Expansion in Ethiopia
| Category | Amenities |
|---|---|
| General | ATM on-site, Restaurant, Non-smoking rooms available, Bar/Lounge, Fireplace, Laundry facilities, Elevator, Air-conditioned, Minibar, Flat-screen TV, Refrigerator, Free toiletries, Safe, Room service, Desk, Hot tub, 24hr front desk, Designated smoking area, Storage available |
| Activities | Bicycle rental, Pool table |
| Services | Daily housekeeping, Laundry service, Airport shuttle |
Dining and Food Quality
The hotel features an on-site restaurant and lobby bar. Savor diverse meal options at the restaurant or unwind with a wide selection of drinks at the lobby bar. Enjoy international cuisine with stunning views from the hotel's restaurant, offering a unique dining experience.
The hotel's breakfast is served on a rooftop terrace offering spectacular views of the Luxor Temple and the Nile, which is a major highlight for many guests. Guests consistently praise the varied and tasty breakfast buffet offered at the hotel each morning.
The quality and variety of the breakfast receive mixed reviews; some describe it as good, varied, and delicious, including options like omelets, cheese, and bread. Others find it basic, simple, limited in choice, or even poor, with complaints about instant coffee, watered-down milk, and occasional issues with flies around the food. The hotel generally does not offer other meal services, such as lunch or dinner, though there are numerous restaurants and food options within walking distance nearby.
Staff and Service
The staff at the hotel generally receive high praise for their friendliness, helpfulness, and attentiveness. Attentive and Helpful Staff Service: The staff receives high marks for their friendliness, attentiveness, and willingness to assist guests with their needs. Many guests appreciate the friendly and helpful staff and the overall value for money provided.
Many guests commend their willingness to assist with requests, provide local information, and ensure a comfortable stay. The check-in and check-out processes are often described as smooth, with staff accommodating early check-ins and late check-outs and offering luggage storage. Housekeeping is particularly noted for its excellent service and creative towel sculptures.
Read also: Experience Tolip Hotel in Egypt
However, a small number of reviews report negative experiences, including instances of perceived rudeness, unresponsiveness to complaints, or issues with transparency regarding services and fees. Despite these isolated incidents, the overall sentiment regarding staff is overwhelmingly positive.
Cleanliness and Room Comfort
Feedback on cleanliness and room comfort is varied. Many guests report their rooms as clean, comfortable, and well-maintained, highlighting comfortable beds and good linens. Housekeeping staff are often praised for their attention to detail and for creating unique towel sculptures.
However, a notable number of guests describe rooms as dated, with some reporting issues such as dirty carpets, stained towels, or a smell of humidity. A few isolated but severe complaints mention bed bugs and general uncleanliness. Noise levels are a recurring concern, with guests frequently mentioning street noise, market sounds, loud conversations, and mosque calls impacting their sleep, particularly in front-facing rooms. Basic amenities like toiletries are sometimes noted as missing.
Some reviews mention issues with the hot water supply, occasionally requiring a long wait for it to heat up.
Additional Information
Guests should be aware that while the hotel offers a laundry service, some reviews indicate it can be expensive and that clothes may be returned damp. The hotel can arrange car services for guests, with a fee typically applied. It is important to note that safe deposit boxes are not available in individual rooms but can be found at the reception desk for securing valuables. A unique and often appreciated touch is the daily creation of towel sculptures by the housekeeping staff, adding a delightful surprise to the room.
Keep your clothes fresh with the hotel's laundromat, dry cleaning, and laundry services, ensuring convenience during your stay.
Some guests have reported a persistent motor sound in certain rooms, which can be disruptive. Experience a cozy atmosphere during cooler evenings with the hotel's inviting fireplace.
Check-in: anytime after 2:00 PM; Check-out: anytime before 12:00 PM.
Phone number: +20 952 256 912.
VIRTUAL TOUR TO LUXOR - Egypt: Get a glimpse of Luxor and its history & Discover the must see sites
Susanna Hotel Luxor Pool
Popular articles:
tags: #Egypt
