The Hennessy Park Hotel, nestled in the heart of Ebene Cyber City, Mauritius, is a premier destination for both business and leisure travelers. With its strategic location, modern amenities, and diverse offerings, it provides an ideal base for exploring the island and conducting business.
Ebene Cybercity, where the hotel is located.
Prime Location and Accessibility
Located in Cybercity, the hotel offers easy access to major banks, offices, and business hubs, making it ideal for business travelers. The hotel is conveniently located just 15 minutes from Port Louis and 35 minutes from Sir Seewoosagur Ramgoolam International Airport. Guests appreciate being within walking distance to supermarkets and other restaurants, providing easy access to necessities and alternative dining options. The hotel also offers easy access to motorways and is approximately a 10-minute drive from the airport, with airport transfer services available. Explore the capital city of Port Louis, just a short 12-15 minute drive from the hotel's location.
Rooms & Accommodation
Hennessy Park Hotel offers 108 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and hair dryers. This Ebene hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
- Classic Room: 1 King Bed, 1 Twin Bed. Sleeps 3. 377 sq ft
- Junior Suite: 1 King Bed. Sleeps 2. 775 sq ft
Dining: A World of Flavors
Dining at Hennessy Park Hotel includes a variety of contemporary and eclectic options, with restaurants serving everything from locally inspired dishes to refined Japanese cuisine and wood-fired signature pizzas. The hotel offers diverse dining options to suit different tastes, with three restaurants offering Japanese and mixed cuisine.
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One of the dining areas in the hotel.
- Exceptional Sushi Restaurant Experience: Guests rave about the sushi, highlighting the chef's skill and the fresh, flavorful dishes. The sushi bar offers a delightful dining experience. The SushiMe restaurant receives widespread praise for its fresh sushi and excellent service, with many considering it among the best in the region.
- Authentic Mauritian cuisine: Savor local flavors at Grain d’Sel restaurant, offering a stylish setting and traditional Mauritian dishes. Grain d'Sel is also highly recommended for its fine dining experience and attentive service, particularly for dishes like the lamb shank.
Unwind with handcrafted cocktails and a lively atmosphere at the hotel's two hip bars and Backstage Pub. However, the Backstage Lounge and general restaurant service often receive negative feedback, with reports of slow service, rude staff, and a lack of atmosphere.
Breakfast quality is a mixed bag; while some guests appreciate the variety, including fresh fruits and made-to-order omelettes, others complain about cold hot items, stale bread, limited vegetarian options, and even insects on the buffet. The half-board menu is often described as restrictive, with drinks not included.
Facilities and Amenities
The hotel offers a range of facilities including a gym, spa, and conference rooms, catering well to both fitness and business needs. Many guests appreciate the availability of Wi-Fi throughout the property and the presence of an attractive pool area that blends with lush greenery.
- Rooftop pool with panoramic views: Enjoy a refreshing swim in the rooftop pool, offering stunning views and a hip poolside bar for relaxation.
- Well-Equipped Fitness Center and Spa: The hotel boasts a fitness center with modern equipment and a spa offering various treatments, including massages and hair services.
- Invigorating spa and wellness center: Rejuvenate with massages, body treatments, and a sauna at the hotel's health and wellness center.
- Invigorating Spa Club Experience: The gym is well-equipped, clean, and offers personalized guidance from knowledgeable trainers, creating a motivating fitness environment.
However, a major point of contention is the frequent closure of the pool and spa facilities due to ongoing renovations and maintenance, which has disappointed many guests who were not informed prior to arrival. The hotel also features a unique fish pond in the lobby, adding to its decor, and provides meeting rooms suitable for large groups.
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Hennessy Park Hotel #Ebene #hotel #holiday
Services
- Laundry service is accessible for guests
- Irons and ironing boards are available in the room or at the laundry facility.
Meetings and Events
The hotel also offers state-of-the-art conference and meeting facilities. Host successful meetings and events in the hotel's 9688 square feet of flexible conference space. The hotel provides excellent service for events and conferences, with attentive staff and well-equipped facilities.
Staff and Service
The hotel staff generally receives high praise for being friendly, helpful, and professional, with many guests highlighting the attentive service provided by the front desk and specific individuals in the restaurants. Warm and Welcoming Front Desk Service Reviewers consistently mentioned the warm and welcoming service provided by the front desk staff, making guests feel comfortable and valued. Many reviewers praised the restaurant staff's attentiveness, friendliness, and helpfulness, making dining a pleasant experience.
The quick check-in process and willingness to accommodate requests, such as early arrivals or late check-outs, are frequently commended. However, service consistency varies significantly across different departments. While some restaurant and sushi bar staff are lauded for their exceptional service, others, particularly at the bar, are described as slow, rude, or unprofessional, with instances of clearing unfinished drinks. Housekeeping service has also been noted as inconsistent, with some guests experiencing delays or inadequate cleaning.
Things to Consider
Guests should be aware that the hotel has been undergoing significant renovations, which have impacted the availability of certain facilities like the pool and spa, and have contributed to noise issues. A significant recurring theme is the considerable noise from weekend events and ongoing renovations, which can impact guest comfort. While the hotel offers a convenient base for corporate activities, those sensitive to sound or expecting full access to all amenities should inquire about current renovation schedules and event listings.
Some guests have reported hidden costs related to half-board packages, where drinks are not included and menus can be restrictive. The hotel provides complimentary toiletries and coffee/tea facilities in rooms. There have been isolated but serious reports of lost items, including medication and money from safes, which were not adequately resolved by hotel management. The hotel also offers day packages for local residents to enjoy its amenities and provides a list of verified cab drivers for guest convenience.
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Additional Information
The design blends sleek contemporary aesthetics with a vibrant creative energy. Evening entertainment features live concerts, fashion shows, and comedy performances. The guests can check in from 14:00. Check-out time is by 11:00. It is conveniently located just 15 minutes from Port Louis and 35 minutes from Sir Seewoosagur Ramgoolam International Airport. Looking for a place to eat? To check the nightly rates of Hennessy Park Hotel, simply begin by selecting the desired dates/length of stay and click the "Check Rates" button. Comparison and decisions can then be made with the display of pricing information for each style of guest room. Information regarding room features and amenities is provided in the center of the screen. The "Details of Your Stay" will be displayed for your review so that you can ensure all information regarding your visit is acceptable and understood. After reviewing the details, proceed by filling in the information requested in the "Guest Details" section. Answer the few basic questions required.
| Amenity | Availability |
|---|---|
| Pool | Yes, 2 pool areas |
| Pets Allowed | No |
| Parking | Yes, including accessible parking |
| Check-in Time | From 14:00 |
| Check-out Time | By 11:00 |
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