Harmony Hotel Addis Ababa, Ethiopia: A Comprehensive Review

Harmony Hotel, situated in the Bole district of Addis Ababa, presents a laid-back accommodation option with its range of unfussy rooms and suites. This hotel boasts a variety of amenities, including two restaurants, an indoor pool, and a spa equipped with a hot tub and sauna. For added comfort and convenience, guests can take advantage of complimentary WiFi, a 24-hour reception, and the presence of a security guard.

First Impressions and Hospitality

Having stayed here several years ago, I recently returned to Harmony Hotel and was blown away all over again. From the moment I arrived-starting with the airport shuttle pickup and the friendly porter-the hospitality was top-notch.

One guest noted: "The location is very close to the airport. The shuttle bus arrived in less than 5 mins and I love their food. A good place to stay in Addis."

Another guest praised the staff: "I stayed for 2 nights, service overall was pleasant. Special mention to Asefa. Breakfast is a good mix of sweet and savory, western and local."

Accommodation and Amenities

My room was on the 5th floor at the newly added tower, the room was quite spacious around 484 sq ft, with a city view, comfortable and spotless, with everything I needed. The housekeeping was consistently excellent. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels.

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Harmony Hotel offers 150 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Addis Ababa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators, in-room massages, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The breakfast buffet was Absolutely delicious and fresh, varied, and beautifully presented.

Additional amenities include:

  • Indoor pool
  • Children's pool
  • Hot tub
  • Health club
  • Sauna

Guest Reviews: A Mixed Bag

Reviews of Harmony Hotel in Addis Ababa are varied. While some guests lauded the warm hospitality, spacious and clean rooms, and delicious breakfast buffet, others pointed out areas needing improvement.

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One recurring concern was cleanliness. For example, one guest mentioned that "The shower would benefit from a deeper clean, and unfortunately, there was no hot water during my stay despite reporting it."

Another guest experienced a significant issue with room service and responsiveness: "On my third day, at 11:30 PM, I called to order cake, only to be told that they do not serve cake after 10:00 PM... I paid and returned to my room, but after thirty minutes, nothing had arrived. When I called the reception again to follow up, no one answered."

Some guests have noted that "Rooms a bit old."

However, other guests noted: "the hotel is very old,facility is old".

Rooms a bit old.

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Bed was not comfortable

The steam and sauna is very nice.

Spacious room, free airport shuttle service

great location, super friendly staff.

Reasonable priced professional massages in the hotel spa.

One very serious claim was made by a guest who stated: "Our US dollars were stolen in the room. This was a premeditated theft... It was stolen in such a short period of time, causing us to lose $2,700. This is a thief hotel, please choose another hotel."

Another guest had a horrible experience: "The worst hotel that anyone can find. My check in time should be at 12:00 but the hotel can't give me my room until after 18:00. Again after all that they fave me a dirty room wich is not clean and. Then the boiler the toilet flash and the safety box is not working. Omg so I just pushed to check out after 30 minutes check in."

Potential Areas for Improvement

Despite the many positive aspects, there are areas where Harmony Hotel could enhance its guest experience. Cleanliness in the showers, consistent hot water, and more flexible room service policies are areas mentioned by guests.

One guest detailed an issue with housekeeping: "I requested that the bed sheets and towels be changed, as the sheets were damp and I had placed the used towels on the bathroom floor. Initially, the staff confirmed they would handle it. However, 45 minutes later, I was informed that guests are only entitled to one towel and one bedsheet per day. I found this policy absurd."

Even small improvements in cleanliness, food quality, and responsiveness would go a long way in making the stay more pleasant for future guests.

Harmony Hotel: Location and Nearby Attractions

Harmony Hotel is conveniently located near several key attractions in Addis Ababa. The hotel is about 0.2 mi from Addis Ababa’s popular Medhane Alem Church. In Addis Ababa city center you will find National Museum of Ethiopia, along with many other popular sights and things to do.

Top landmarks near the hotel include:

  • Medhane Alem Church (0.2 mi)
  • Red Terror Martyrs Memorial Museum (1.8 mi)
  • National Palace (2.2 mi)
  • National Museum of Ethiopia (3.3 mi)

The hotel is located 1.5 mi from Addis Ababa Bole International Airport.

Value and Recommendations

I’ve stayed at many luxury-brand hotels, but Harmony Hotel still wins for me. It offers superior comfort, exceptional service, and excellent value in a perfect location.

Harmony Hotel is $14 cheaper than the average 4 star hotel in Addis Ababa.

$85/night is a good average price right now, and some users have even reported deals that start from only $46/night.

If you intend on renting a car to travel from Addis Ababa Bole to the hotel, you will have peace of mind knowing that Harmony Hotel offers parking on site. Car rentals in the area typically go for $37/day for a base model rental.

Tips for a better stay:

  • For a more enjoyable stay, request room cleaning promptly if needed
  • Consider bringing your own Wi-Fi device as complimentary access may be limited
  • Visit during special events like Valentine's Dinner for unique experiences

Hotel Features

Hotel Features:

  • Family-friendly hotel
  • 2 restaurants
  • Full-service spa
  • Free buffet breakfast
  • Free WiFi
  • Free valet parking
  • Free airport shuttle
  • Nightclub
  • 3 bars/lounges
  • Health club
  • Indoor and children's pool
  • Hot tub
  • Sauna
  • Fitness center

Additional Services and Conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box

Room Amenities

  • Bottle of water
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Pajamas
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Accessibility Features

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request (charges may apply)
  • Increased accessibility
  • Roll-in shower
  • Adults only
  • Elevator
  • Shower chair
  • Accessible parking
  • Adapted bath
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by elevator

Bathroom Amenities

  • Hairdryer
  • Open-air bath
  • Public bath
  • Bathrobe
  • Private bathroom
  • Shared toilet
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bidet
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Kitchen Amenities

  • Wine glasses
  • Electric kettle
  • Kitchenware
  • Kitchen
  • Kitchenette
  • Shared kitchen
  • Dishwasher
  • Oven
  • Microwave
  • Stovetop
  • Tea/coffee maker
  • Toaster
  • Refrigerator
  • Coffee machine
  • Dining area

General Room Features

  • Window
  • Executive lounge access
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Lockers
  • Pool view
  • Storage available
  • Fireplace
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Tile/marble floor
  • City view
  • Dining
  • Packed lunches
  • Special diet menus (on request)
  • Dining table

Food and Drink

  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Vending machine (drinks)
  • Vending machine (snacks)

Health and Safety Measures

  • Daily housekeeping
  • Face masks for guests available
  • Access to health care professionals
  • CCTV in common areas
  • CCTV outside property
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Delivered food is securely covered
  • First-aid kit
  • Safe
  • Cleaning products

Pool and Spa Features

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna

Bedroom Features

  • Electric blankets
  • Extra-long beds (> 2 meters)
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Media and Entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Streaming service
  • Radio
  • Shared lounge/TV area
  • TV

Laundry Services

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Drying rack for clothing

Things to Do

  • Gift shop
  • Hot spring bath
  • Casino
  • Darts
  • Evening entertainment
  • Beauty salon

Family-Friendly Amenities

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Pool cover
  • Child-safety socket covers

Parking and Transportation

  • Free airport shuttle
  • Free parking
  • Private parking
  • Shuttle service (free)
  • Valet parking

Outdoor Amenities

  • Outdoor dining area
  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Balcony

Workspace Amenities

  • Fax/photocopying
  • Laptop safe
  • Desk

Fitness and Activities

  • Aerobics
  • Fitness classes
  • Fitness center

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tags: #Ethiopia