Cape Town, South Africa, offers a variety of accommodation options for travelers. This article provides a detailed review of the Fountains Hotel, also known as Best Western Hotel, along with a comparison to another option, The Westin Cape Town.
Fountains Hotel (Best Western) Cape Town
The Fountains Hotel, claiming 4 stars but perceived by some as closer to a one-star experience, is located at 1 St. Georges Mall in the City Centre of Cape Town. Its location offers convenient access to several key attractions:
- 323 yd from Cape Town International Convention Centre
- 0.4 mi from Long Street
- 0.4 mi from Parliament of South Africa
- 0.9 mi from Victoria & Alfred Waterfront
- 1.2 mi from Signal Hill
- 1.4 mi from Cape Town Stadium
- 2 mi from Table Bay
- 3.1 mi from Table Mountain
Check-in time is anytime after 2:00 PM, and check-out is anytime before 11:00 AM. Cancellation and prepayment policies vary by room type and provider.
the fountains hotel cape town
Amenities and Services
The Fountains Hotel offers a range of amenities, including:
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- Free WiFi in public areas
- A complimentary manager's reception
- A snack bar/deli
- A 24-hour business center
- A conference center
- Two outdoor swimming pools
Change of towels and bedsheets is available on request, and housekeeping is provided daily.
Room Features
The hotel features 156 air-conditioned rooms equipped with:
- Minibars
- Safes
- Premium bedding
- 32-inch flat-screen televisions with cable channels
- Bathrooms with slippers, complimentary toiletries, and hair dryers
- Complimentary wireless Internet access (speed: 250+ Mbps)
- Desks, desk chairs, and phones
- Coffee/tea makers
- Blackout drapes/curtains
Irons/ironing boards can also be requested.
Guest Reviews Summary
The Fountains Hotel has a rating of 7.3 based on 1,508 verified guest reviews. While some guests appreciated the friendly and professional staff and the hotel's convenient location in Cape Town CBD, many expressed dissatisfaction.
Common complaints included:
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- Cleanliness issues
- High noise levels
- Small room sizes
- Broken amenities
- Unpleasant odors
Some guests reported being unilaterally downgraded to smaller rooms without compensation and described the rooms and common areas as dirty.
| Month | Average Price (Weeknight) | Average Price (Weekend Night) |
|---|---|---|
| July | $90 | |
| January | $104 |
Pricing and Availability
If you’re after a cheap room at Fountains Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in July and February. Prices can also vary depending on which day of the week you stay. For the best room deals at Fountains Hotel, plan to stay on a Tuesday or Thursday. The most expensive day is usually Wednesday.
The cheapest price a room at Fountains Hotel was booked for on KAYAK in the last 2 weeks was $114, while the most expensive was $114. KAYAK users usually book their rooms here for 8 days.
The Westin Cape Town: An Alternative Option
For travelers seeking a different experience, The Westin Cape Town offers a compelling alternative. Located just at the border of the historic centre of the city at the bottom of Long Street and a 15 minute walk from the V&A Waterfront. The Westin is known for its well-being focus, "heavenly beds," and distinctive white tea scent.
Rooms and Suites
The hotel has 483 rooms with 3 different room types and 3 suite types - including a 292m2 Presidential Suite - that looks stunning. Deluxe rooms feature standard amenities such as tea/coffee making facilities, newspaper delivery, turndown service, and flat-screen TVs.
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Dining and Amenities
The Westin Cape Town offers multiple dining options:
- Louis B’s Car and Lounge (indoor and outdoor seating)
- The Club Lounge (for club room guests)
- Raleigh’s Cigar Bar
- ON19 Restaurant (fusion cuisine on the 19th floor)
Additional amenities include a 24-hour gym (with gear lending and local running maps) and the Heavenly Spa by Westin on the 19th floor.
Sustainability Efforts
The Westin Cape Town is actively working to reduce water usage through various programs, including building a desalination plant to convert seawater into drinkable water.
Overall Experience
Guests generally report a very nice stay at The Westin Cape Town, with satisfactory service and a convenient location.
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