UPS Tracking in Nigeria: A Comprehensive Guide

Nov 16, 2025 0

In today's globalized world, international shipping has become essential for businesses and individuals. UPS, a global leader in logistics and delivery services, provides reliable and efficient services worldwide. As a trusted partner, Terminal Africa gives you access to the best UPS rates, seamless tracking, and insurance options for your packages. Let's get you shipping with Terminal Africa! 🌍✈️📦

This guide covers everything you need to know about UPS tracking in Nigeria, including how to find your tracking number, understanding tracking statuses, and resolving common issues.

How to Track Your UPS Shipment

UPS offers several methods for tracking packages shipped domestically or internationally. Here’s how you can track your shipment:

Finding Your UPS Tracking Number

UPS assigns an 18-digit tracking number that starts with 1Z, followed by a 6-character shipper number (a combination of numbers and letters), 2-digit service level indicator characters, followed by 8 digits that identify the given package. For example: IZ1234567891234567

Your shipment’s tracking number can be found towards the lower part of your receipt. It is located under the heading “Package Information”.

Read also: Track Your Kenya Airways Flight

Methods for Tracking

UPS Website: Enter your tracking number on the UPS website to view the current status of your shipment.
Easyship Dashboard: Easyship customers can easily track a UPS package through their dashboard by navigating to the Manage Shipments section, selecting ‘All’, or searching for the UPS tracking number in the search bar.

How To Track a Package in UPS

UPS Services Offering Tracking

Tracking is available for all UPS services in most cases. Here are some of the most commonly used services for eCommerce shipping:

UPS® Ground: Day-definite delivery in one to five days
UPS Worldwide Express Plus®: Time-definite delivery to 140 countries and territories with morning delivery
UPS Worldwide Express®: Time-definite service to 140 countries and territories
UPS Worldwide Saver®: Day-definite delivery by the end of the business day. Next business day delivery by the end of the day to Canada. Second business day delivery by end of the day to Mexico and major metropolitan areas worldwide
UPS Worldwide Expedited®: Day-definite expedited delivery to over 220 countries and territories

Understanding UPS Tracking Statuses

Before utilizing the UPS track package option, it is important to understand the various UPS tracking statuses, whether you are making use of the UPS® Ground tracking option or any other service. Here are some common statuses:

Returned to Shipper: A given shipment was returned back to the original shipper
Exception: A package experienced an unforeseen event (damage to the parcel, address unknown, non-receipt of signature, etc) and as such, the delivery date becomes extended.
In Transit: The shipment is moving within the UPS network and will be delivered on the originally scheduled delivery date and time.
On Vehicle for Delivery: The shipment has already been dispatched to a UPS driver and delivered to the recipient the same day.
Updated Delivery Date: Whether you are tracking your parcel through UPS tracking phone number or online when your shipment’s status shows the “updated delivery date” status, it means that although your shipment is in transit for some reason, the delivery date will no longer be as originally scheduled.

Troubleshooting Common Tracking Issues

How Long Does It Take for UPS to Update Tracking?

UPS updates the tracking of packages throughout the shipment by scanning the barcode at each new location. Tracking information should be updated in near real-time. There may be instances where the driver delays scanning the barcode for various reasons, which would cause the tracking to not be up to date.

What Happens When UPS Tracking Isn’t Updated?

Customers are usually advised to allow up to 24 hours for their shipment’s UPS tracking number to be logged by the carrier. If your shipment’s UPS tracking is not updating, it could be that the package is yet to be picked up by the courier or that it has been picked up but yet to be scanned. If it has not been updated after 24 hours, it’s best to reach out directly to Easyship support to resolve any concerns.

Read also: Online e-Visa Tracking for Kenya

Why is my UPS tracking number not working?

All UPS tracking numbers will not work if the courier is yet to pick up the parcels. Another reason why the tracking number is not working could be that the parcel’s bar code is yet to be scanned.

What Happens If My Package Doesn’t Arrive?

Although UPS is one of the most reliable courier services, there will be issues with deliveries from time to time for a variety of reasons. Should the company refuse the claim, UPS will contact the customer to let him or her know their stand.

Tips for Shipping with UPS to Nigeria

Shipping from the US to Nigeria with UPS can be a complex process, but understanding the shipping rates and procedures can help you save time, money, and avoid any shipping-related issues.

Key Considerations

Shipping Rates: The costs associated with shipping can significantly impact your bottom line, especially if you're in the business of importing or exporting goods.
Mode of Transportation: Different modes such as air, sea, or land have varying costs and delivery times.
Destination Country's Customs Regulations: Customs fees, taxes, and duties can add significant costs to your shipment.
Weight and Dimensions: The weight and dimensions of your shipment play a critical role in determining shipping costs. UPS uses a Dimensional Weight Calculator to determine the billable weight of your package, which considers the package's weight, length, width, and height.
Carrier Restrictions: Different carriers may have varying weight and size restrictions.

Customs Procedures

When shipping to Nigeria, adhering to specific customs procedures is crucial. This includes providing detailed documentation, paying customs duties and taxes, and complying with import regulations. These regulations may vary depending on the type of goods you're shipping, so it's essential to consult with a customs broker or UPS customs expert for guidance.

Prohibited Items: Nigeria has strict regulations on the importation of items such as firearms, drugs, and counterfeit goods.
Proper Packaging: Proper packaging is essential to ensure the safe delivery of your shipment, especially when dealing with fragile or bulky items.

Tracking and Monitoring

UPS provides a range of online tools and services to track your shipment's status and location in real-time.

How Easyship Can Help

With the availability of tracking options, eCommerce business owners have been able to keep their customers abreast of their orders while in transit, whether they are using a UPS tracking phone number to monitor the shipment or they are using the online UPS shipping tracking option. With Easyship, eCommerce merchants can easily provide visibility to their customers from checkout to delivery with automated messages, dedicated tracking pages, and branded tracking features.