Location and First Impressions
Nestled in the Al Maaden complex, the Park Hyatt Marrakech is located about 15 minutes outside the Medina by car. While technically within the city of Marrakech, it offers a serene escape from the bustling city center.The hotel's location may present a challenge. On the one hand, it’s nice to be far away from the city because it’s quiet and you are less tempted to do “touristy” things, because you do want to enjoy it…and there is much to enjoy without ever leaving the hotel grounds.
However, Al Maaden is a new development outside the city center and the whole area is an unfinished project (not the hotel, but the homes and villas being constructed around it).
As you pass through the main gates of the resort, the Park Hyatt Marrakech staff will warmly welcome you at the beautiful entrance.
The common areas of this hotel are gorgeous, with immensely high ceilings, beautiful stonework, and lovely seating. As you enter the hotel, you are met with a long corridor with sky-high floor-to-ceiling bookcases and seating alcoves.
Walk down the hall and turn left to find an elaborate check-in area with both desks and a counter. I was invited to sit down at one of the desks and was promptly offered a cold beverage.
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Rooms and Suites
The Park Hyatt Marrakech features 130 residential-style guest rooms and suites. These accommodations showcase a modern take on Arab-Berber heritage, incorporating traditionally woven Berber carpets and contemporary works of art.My room was labeled a suite, but all one large room. Nevertheless, it was massive and featured a very comfortable bed, air conditioning that worked like a charm (it was nearly 50ºC outside), and a massive bathroom.
Outdoor terraces and soaking tubs are standard features in Park Hyatt Marrakech's guest rooms. Splurge on a suite for added features like walk-in closets, more entertaining space and, in larger suites, an en suite hammam. A three-bedroom duplex suite even features a fitness room, a hairdressing station and a private kitchen.
As you entered my room, a small corridor led into the large bedroom, which included a king-size bed, a table with two chairs, and a more comfortable easy chair with an end table. The terrace included a daybed and two additional chairs with a table in between.
Shower amenities were from LeLabo.
The mini-bar was complimentary, including snacks (biscuits, crackers, cookies) and drinks (soft drinks, water, juice). No alcohol in the minibar. Coffee and tea service were also present (Nespresso espresso pods).
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The room had plenty of plugs, including universal A/C, USB-A, and USB-C. Turndown service was available every evening and the in-room slippers were a huge step up from the flimsy disposable pairs you often find at hotels.
Dining Experiences
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- Tfaya: An Arab-esque brasserie from Moroccan chef Issam Rhachi, serving Moroccan-Arabic cuisine.
- Le Pavillion: The resort's all-day restaurant, offering Mediterranean fare.
- The Living Room: A Park Hyatt brand mainstay, offering bar bites and cocktails.
Breakfast is served at TFAYA - Brasserie Arabesque, the hotel’s signature restaurant, from 7:00 am to 11:00 am each day, and was a unique treat each morning. Rather than a buffet or a la carte menu, I was brought out a set menu…and a massive menu…of food and drink.
There were fresh fruits, a basket full of warmed bread and pastries, along with delicious honeys and marmalades made on-site. There was ful medames and raib yogurt plus fresh cheese. You could also order eggs, crepes, pancakes, and waffles. Orange juice was fresh-squeezed.
I returned to TFAYA, overseen by Chef Issam Rhachi, for dinner and it was A-M-A-Z-I-N-G. I also had the restaurant all to myself, which, rather than being awkward, resulted in great service.
Every Park Hyatt has a Living Room and this one, open from 9:00 am to 1:00 am includes all-day coffee, a huge selection of cocktails and alcohol, and comfort food ranging from Japanese food served omakase-style to dim sum, to burgers and French Fries.
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Outdoor dining is available in cabanas around the pool and on a large terrace adjacent to the hotel lobby.
Coffee Experience
While individual Nespresso machines are fine for guest rooms (and even appreciated), the restaurants and bars also feature these machines and the coffee (like throughout so much of the French-speaking world) was quite bad.
Spa and Wellness
The Spa Park Hyatt Marrakech spans over 23,000 square feet and features products from brands like Sodashi and Nectarome.The spa complex is massive and lovely, with an indoor pool, wellness area with steam, sauna, and hammam, and a large fitness center. Beauty treatments like manicures and pedicures, haircuts, facials, and massages are available.
Inside, you’ll find a large indoor pool overlooking the golf course outside. It was very warm in here…the water almost hot and the room quite sultry.
The gym includes brand new Italian TechnoGym equipment (both strength resistance and cardio) and a separate room for yoga and stretching.
In addition to the indoor pool in the spa area, there were also two large outdoor pools, although I found the weather too hot outside to go swimming during the day.
Service Quality
Staff were excellent here…and I particularly want to single out Reda in the TFAYA - Brasserie Arabesque restaurant. He was so kind and attentive.
I was the only guest in the entire hotel my last day. Talk about personalized service!
Golfing Facilities
There’s a golf course attached to the property, which is truly an oasis in a sun-parched region.
Booking and World of Hyatt
The Park Hyatt Marrakech participates in World of Hyatt, with award rates as follows:| Season | Points per Night |
|---|---|
| Off-peak | 25,000 |
| Standard | 30,000 |
| Peak | 35,000 |
Final Thoughts
The Park Hyatt Marrakech represents an intriguing addition to Morocco's luxury hotel landscape. While its location 20 minutes from the Medina might deter some travelers, the property offers a sophisticated retreat that masterfully balances modern luxury with authentic Moroccan elements.
The hotel's greatest strengths lie in its stunning design, impeccable grounds, and remarkable Atlas Mountain views. The rooms - both standard and suites - showcase thoughtful attention to detail, with the bathrooms being particular highlights. The spa facilities and pools provide welcome sanctuaries after days of exploration.
Service hits the high notes you'd expect from a Park Hyatt, with the concierge team standing out as exceptional. Their ability to arrange authentic experiences, like my memorable Atlas Mountains tour, adds significant value to any stay.
The property works best as part of a split stay - combine it with a few nights closer to the medina for the full Marrakech experience. It's ideal for travelers seeking a luxurious base for exploring the Atlas Mountains, those looking to combine cultural experiences with golf, or anyone simply wanting to experience Morocco's sophisticated countryside.
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